AliExpress reviews
Avg across sources
2.5/5
2 public review sources
Our verification score
7.4
Reading the rating
By far the largest review base of the five, dominated by refund and delivery friction. Buyers who stick with AliExpress tend to be the ones ordering low-value parts where a three-week wait and an occasional loss are priced in. Note the widest source gap here — Trustpilot 2.0 versus Sitejabber 3.1 — a reminder that a single source can swing the picture by a full point.
Ratings read on 19 August 2026. Public review sites are opt-in and complaint-driven, so they skew low for any large consumer platform — read them as signal, not as a satisfaction survey.
What reviewers praise
- Escrow holds payment until receipt is confirmed.
- Store ratings and order counts help separate good stores from bad.
What reviewers complain about
- Refunds stalling in processing, with automated support in the loop.
- Broken, incorrect or entirely missing deliveries.
- Long standard shipping with little visibility mid-transit.
How our own scores land
- Shipping Speed
- 6.0
- 10-30 days standard; local warehouse options cut that materially.
- Trust & Reputation
- 7.2
- Store ratings and order counts are detailed and worth reading.
- Return / Refund Policy
- 7.0
- On-time and refund guarantees vary by listing; read the badges.
- Product Authenticity
- 6.6
- Excellent for generic parts; branded goods need seller vetting.
- Buyer Protection
- 7.8
- Buyer Protection escrow with a defined dispute window.
How we score marketplacesLast reviewed: August 2026
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